CMMI Institute

Building Service Excellence

Building Course

Build capability in delivering and managing services through this course designed to be taken after the Foundations of Capability course.

What will I learn in this course?

  • Locate information in the CMMI model related to best practices in delivering and managing services.
  • Use the CMMI Services view to effectively assess, improve, and sustain process capability and performance.

Who should take this course?

This course is intended for anyone interested in improving business performance.

What do I get from this course?

  • Certificate of Completion
  • Prerequisite for serving on a CMMI Appraisal Team.
  • Prerequisite for advanced CMMI training courses. 

What do I need for this course?

Each student is required to have taken Foundations of Capability (or CMMI V2.0 Upgrade Training) before taking this course. This course is composed of lectures and class exercise with time allotted for participant questions and discussion. The format of the course requires that students actively participate throughout the duration of the course without missing any class time.

Price Varies Building Course

1 Day Time Commitment

When is the next course?

  • Online Training Online,
    21 September, 2023 21 September, 2023 21-21 September, 2023

    Building Service Excellence

    Instructor: Steel Toad Consulting

    $550.00

    Take your Building Service Excellence training from a CMMI Instructor and Lead Appraiser certified in the Development, Services, Supplier Management, Data Management model, and the Medical Device Discovery Appraisal Program (MDDAP) model, a CMMC Instructor and a CMMC Assessor, ISO Trainer and Lead Auditor for ISO 9001, ISO 20000, ISO 27000, ISO 13485, CISSP, and a cyber-security trainer for CISA and CISM. Learn CMMI and how CMMI integrates with other QMS frameworks and standards. Register online at https://steeltoad.com/shop or email [email protected]

    Event Details

  • Fairfax,
    21 September, 2023 21 September, 2023 21-21 September, 2023

    Building Service Excellence

    Instructor: W R Systems, Ltd.

    $575.00

    The Building Service Excellence course, taught by W.R. Systems, Ltd., an Engineering Services Company, with over 15 years of experience using CMMI in engineering and service management/service delivery projects, builds on the Foundations course. It provides instruction on how to use CMMI Service to build capability in providing service management and service delivery through a detailed view of the domain’s practice areas. This course may be taken immediately following the 2-day Foundations of Capability course.

    Event Details

  • ,
    29 September, 2023 29 September, 2023 29-29 September, 2023

    Building Service Excellence

    Instructor: Atomic Wombat

    $550.00

    Building Service Excellence with Atomic Wombat Inc.

    Event Details

  • Virtual, via Zoom
    5 October, 2023 5 October, 2023 5-5 October, 2023

    Building Service Excellence

    Instructor: Leading Edge Process Consultants

    $600.00

    Learn CMMI Services (CMMI-SVC) from the guy who’s been judiciously applying its key concepts to his own business for over 12 years: ⚡Wild Bill Smith⚡, the world’s leading CMMI instructor with over 5000 students taught. Helps meets training requirements for a CMMI-SVC V2 or V3 appraisal. Discounted when combined with the prerequisite Foundations of Capability. (For max savings, check out our three-course Brainiac Bundle.) Limited seating, enroll today to reserve a spot.

    Event Details

  • 1208 RIVER DR APT 301 MELBOURNE, FL 32901-7370
    19 October, 2023 19 October, 2023 19-19 October, 2023

    Building Service Excellence

    Instructor: Integrated System Diagnostics ( ISD )

    $625.00

    ISD is the oldest serving Partner, having been established in 1994 as a spin-off from the Software Engineering Institute. Building Service Excellence is a follow-on course to build your skills in the service delivery domain. Foundations of Capability or CMMI V2.0 Upgrade are pre-requisites to registering for this class. This one-day class includes all materials, 30-day online model viewer access. Join ISD, the most experienced CMMI Partner.

    Event Details

  • Virtual, via Zoom
    9 November, 2023 9 November, 2023 9-9 November, 2023

    Building Service Excellence

    Instructor: Leading Edge Process Consultants

    $600.00

    Learn CMMI Services (CMMI-SVC) from the guy who’s been judiciously applying its key concepts to his own business for over 12 years: ⚡Wild Bill Smith⚡, the world’s leading CMMI instructor with over 5000 students taught. Helps meets training requirements for a CMMI-SVC V2 or V3 appraisal. Discounted when combined with the prerequisite Foundations of Capability. (For max savings, check out our three-course Brainiac Bundle.) Limited seating, enroll today to reserve a spot.

    Event Details

  • ,
    16 November, 2023 16 November, 2023 16-16 November, 2023

    Building Service Excellence

    Instructor: W R Systems, Ltd.

    $575.00

    The Building Service Excellence course, taught by W.R. Systems, Ltd., an Engineering Services Company, with over 15 years of experience using CMMI in engineering and service management/service delivery projects, builds on the Foundations course. It provides instruction on how to use CMMI Service to build capability in providing service management and service delivery through a detailed view of the domain’s practice areas. Our instructor, Ed Frost brings his over 30 years’ experience leading teams designing, developing and delivering hardware, software, and service solutions into the classroom.

    Event Details

  • Virtual Online Training Virtual Online Training,
    16 November, 2023 16 November, 2023 16-16 November, 2023

    Building Service Excellence

    Instructor: Steel Toad Consulting

    $550.00

    Take your Building Services Excellence training from a CMMI Instructor and Lead Appraiser certified in the Development, Services, Supplier Management, Data Management model, and the Medical Device Discovery Appraisal Program (MDDAP) model, a CMMC Instructor and a CMMC Assessor, ISO Trainer and Lead Auditor for ISO 9001, ISO 20000, ISO 27000, ISO 13485, and a Cyber security CISSP, CISA and CISM professional. Learn CMMI and how CMMI integrates with other QMS frameworks and standards. Register online at https://steeltoad.com/shop or email [email protected]

    Event Details

  • Virtual, via Zoom
    7 December, 2023 7 December, 2023 7-7 December, 2023

    Building Service Excellence

    Instructor: Leading Edge Process Consultants

    $600.00

    Learn CMMI Services (CMMI-SVC) from the guy who’s been judiciously applying its key concepts to his own business for over 12 years: ⚡Wild Bill Smith⚡, the world’s leading CMMI instructor with over 5000 students taught. Helps meets training requirements for a CMMI-SVC V2 or V3 appraisal. Discounted when combined with the prerequisite Foundations of Capability. (For max savings, check out our three-course Brainiac Bundle.) Limited seating, enroll today to reserve a spot.

    Event Details